Why Work with Us?

Austin ShadeWorks is an Austin-based, woman-owned business that has been serving the needs of, and building relationships with, our clients throughout the greater Austin area for over 20 years. We strive to offer creative and highly customized solutions for our clients’ window covering needs, and to exceed expectations from initial client contact through final installation.

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Available Positions

Sales Associate

 

Austin ShadeWorks is seeking an experienced design and customer service minded individual to join our team as a Sales and Client Service Associate based in our Austin showroom. Do you follow interior design or home fashion sites? Do you pin home interiors on Houzz and Instagram? If you have a love of home fashion, and are a self-starter with strong communication skills and a positive attitude, we want to meet you.

About the Role -

  • As a Sales and Client Service Associate, you will play a key role in the Client Experience, from the point of initial client inquiry in our showroom, and also through phone, e-mail, and social channels and continuing throughout the entire product selection and installation process. You will seamlessly navigate between multiple client interactions and internal systems, while working collaboratively with, and supporting, the Sales Team.

The Successful Candidate -

  • Is punctual, reliable, and a quick learner who is passionate about being a client advocate and delighting customers.

  • Is comfortable working across multiple communication channels (email, phone, chat, etc...); at least one year of prior experience answering inquiries across channels (email, phone, chat, etc...) is a plus!

  • Is able to multi-task, navigating between client interactions and supporting other members of the Sales Team, without losing focus.

  • Has great focus and attention to detail in preparing client quotes and proposals, is able to keep track of multiple iterations of quotes throughout the clients’ product selection process. Strong basic math skills and a high level of accuracy are a must.

  • Has excellent communications skills, and is comfortable working with a variety of high-end clients including Interior Designers, Architects, Homeowners and Custom Home Builders.

Required Qualifications -

  • Detail Oriented with strong Critical Thinking Skills

  • Ability to listen and communicate effectively

  • Strong organizational skills, ability to multi-task, work independently, problem solve and be a self starter

  • Highly proficient using MS Office, and MS Excel, excellent math skills, and customer service

  • Able to perform duties in a team structure while accomplishing individual tasks.

  • Experience working in retail, design, sales or customer service preferred.

  • Must be able to pass drug screening and background checks, no criminal record

  • Experience with social media and web-based marketing a plus.

We Offer –

  • A professional, inclusive team environment

  • Normal working hours between 8 am and 5 pm

  • A clean, smoke-free, drug and alcohol-free work environment

  • Full-time competitive hourly pay, with potential for upward mobility

  • Medical, Dental and Vision insurance plans

  • Vacation/Holiday/Sick pay in accordance with company policy

Installation Technician Trainee

 

Are you interested in specialty contracting work? Do you want to learn about the latest technology in window coverings and home automation? Would you like a benefits package? Do you want a career path in a company you can grow with?

Requirements:

  • MUST have a strong work ethic, and be a self-starter and problem-solver

  • MUST be reliable, punctual, and be able to work well in a team setting

  • MUST be able to work in a fast-paced and sometimes stressful environment

  • MUST have a clean driving record and valid driver's license

  • MUST have a clean background check (no criminal, alcohol, or drug issues)

  • MUST be able to use hand tools and power tools safely, and measure accurately

We Offer:

  • Paid vacation, holidays, sick time, and insurance available in accordance with company personnel policies

  • Mostly indoor work, and typical work week is daily, M-F 8-4:30, with very limited night and weekend, and overtime work per client requirements

Benefits:

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance

 

Installation Manager

Are you an experienced window coverings installer? Have you served in a lead role for luxury home remodeling and installation work? Do you want to work with a leader in the latest technology for window coverings and home automation? Would you like a benefits package? Do you want a career path, with a company you can grow with?

Requirements:

  • MUST have experience in residential construction and installation, preferably with window treatment design and installation

  • MUST have at least 2 years' experience leading or managing installation / construction teams

  • MUST have a strong work ethic, and be a self-starter and problem-solver

  • MUST be able to manage all aspects of complex construction projects, and work well with all levels of customers (both residential and commercial)

  • MUST have experience and skill at reading and interpreting blueprints and construction drawings

  • MUST be reliable, punctual, and be able to work well in a team setting

  • MUST be able to work in a fast-paced and sometimes stressful environment

  • MUST have a clean driving record and valid drivers license

  • MUST have a clean background check (no criminal, alcohol, or drug issues)

  • MUST be able to use hand tools and power tools safely, and measure accurately

 

We Offer:

  • Paid vacation, holidays, sick time, and insurance available in accordance with company personnel policies

  • Mostly indoor work, and typical work week is daily, M-F 8-4:30, with very limited night and/or weekend, and overtime work per client requirements

Benefits:

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance

 

Apply Now

Applicant Details

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